The Melbourne Racing Club is committed to providing and maintaining a healthy and safe workplace and facilities for all its employees, contractors and visitors. We are proud to be the only Racing Club in Australia with an accredited Safety Management System.
We recognise that Safety is an integral part of every activity we perform, and as such we will comply with all OHS legislation and industry standards.
Our goal is to eliminate injury and illness at all of our venues. At both an organisational level and individually, we will:
- Accept our OHS responsibilities and participate in related activities and initiatives.
- Continue to improve our systems of work and safe work practices, and ensure that they are relevant to the workplace.
- Maintain and promote the operation of OHS Committees and Designated Work Groups.
- Encourage the reporting of all OHS related incidents, near misses and workplace hazards so that suitable control measures can be put in place to eliminate or reduce any risks to individuals.
- Regularly monitor OHS activities and initiatives by evaluating our performance against our goals and objectives.
- Recognise and monitor OHS achievements as part of every individual’s work performance.
- Incident Reporting and Customer Feedback
- If you are involved in an incident or near miss or are aware of any hazards, please report them to us. Incident and Hazard Report forms are available at all reception areas. You can also email any ideas, suggestions or concerns you have relating to safety directly to our Risk Management Department on email@example.com
If you would like to report by phone on a race day:
- Ladbrokes Park, Sandown
Incidents and Hazards 9518 1324
Emergencies 9518 1324
If you would like to report by phone during office hours:
- Ladbrokes Park, Sandown
Incidents and Hazards 9518 1333
Emergencies 9518 1324
If reporting please attempt to provide the following information:
- Your name
- Exact location of incident / emergency
- Type of incident / emergency
- Number of injured people
- Types of injuries
- Potential or existing hazards remaining
Contractor Management and OHS InductionsMRC requires any person who conducts work on an MRC site to undergo a prescribed form of induction.
MRC utilises an online Contractor Management System portal, which also includes online inductions. Please contact your MRC Contract Manager for a link to create your company profile.
Process and functionality of the portal are:
- pre-register your company details and upload insurance certificates/safety documentation
- be added to the MRC approved contractor list
- receive a link to a prescribed form of induction which links to your company profile
- lower risk contractors will be directed to the MRC Safety Induction Pack
- higher risk contractors will receive their induction card via email which includes a QR code
- the QR code is unique to every inductee and allows MRC to identify who has completed the induction, and what company they are linked to
Click here to login to the MRC Contractor Management portal.
Since 2005, the Melbourne Racing Club has worked closely with key external partners including South East Water in the development of a number of ongoing initiatives designed to advance the Club’s water management outcomes, our water self-sufficiency and saving performance of this critical resource.
Projects and initiatives undertaken in recent years include:
The development and implementation of an Environmental Management System (which has been independently validated);
- Engagement with other industry racing clubs on a collective approach to understanding and addressing water management issues;
- Installation of an underground stormwater capture system at Caulfield Racecourse (holding capacity up to 300,000 litres);
- Purchase and installation of rainwater tanks holding up to 350,000 litres of rainwater for use on key gardens and lawns;
- Implementation of waterless urinals;
- Installation of flow rate inhibitors in grandstand taps;
- Adoption of 6A rated devices on pre-rinse spray units in our kitchens;
- Utilisation of bore water;
- Ongoing changeover of all cubicle toilets to dual flush;
- Adoption of water efficient shower-heads in all grandstands and trainers’ facilities; and
- Utilisation of mulch and drought tolerant plants and grasses.
RecyclingNow you can recycle at the track
Caulfield and Sandown Racecourse are amongst the first racecourses in Victoria to take up the public recycling challenge, looking at ways to minimise waste at their grounds.
A new partnership between Sustainability Victoria and the Alcoa Foundation aims to extend recycling from people’s homes and offices to major community sporting and recreation venues.
Victoria’s recycling activities in 2004-05 saved Victoria more than 78 million gigajoules of energy - enough to power every household in the state for eight months, and 52,321 mega litres of water - enough to fill more than 20,000 Olympic-sized swimming pools.
Although Victorians have become excellent recyclers at home, we are generating increasing amounts of waste each year.
Major sporting and recreational venues have considerable potential to change the behaviour of the community, with flow on effects to other businesses in catering, waste management and cleaning.
The venues participating in the initiative include the Dandenong Stadium, Skilled Stadium, Sunshine Leisure Centre, the Western Border Football League (Portland, Heywood & Casterton) and Melbourne Racing Club. Spectators at the racecourse should look out for the clearly marked rubbish and recycling stations and make the effort to put their waste in the right bin.
By reducing, reusing and recycling as much as possible we will be saving water and energy and cutting down on greenhouse gases.
Did you know?
Recycling glass saves 74% of the energy it takes to make glass from raw materials.
Recycling aluminium saves a significant amount of energy. Producing 20 cans from recycled materials uses the same power as making one can from raw materials.
To find out more information on recycling and other simple ways to reduce your environmental impact go to www.sustainability.vic.gov.au
We have first aid facilities at all of our venues. If you are injured or unwell, please ask our staff for directions to this service.
In the unlikely event of a major emergency, our Emergency Management Plan will take effect immediately.
Patrons in effected areas will be communicated to immediately by either Public Address Announcements, the big screen, TV screens, our wardens (MRC staff) or our EWIS siren.
Emergency Warning & Intercommunication System (EWIS)
Sound: 'Beep.... beep.... beep'.
- Cease all activity
- Secure all confidential and valuable items, if it is safe to do so
- Follow wardens instructions
Sound: 'Whoop... whoop... whoop'.
- Leave venue via safest exit
- Proceed to assembly area as advised by police
If we are evacuating the venue, you will be required to evacuate via the nearest exits and assemble either outside the venue or onto the track, depending on the nature of the emergency. Please familiarise yourself with the route to the nearest exit on arrival.
Do not use lifts and please refrain from using mobile phones during an emergency.
Please remember that a day at the Races may involve significant time under the sun. Time in the sun can cause skin cancer through exposure to UV and heat illnesses. Clouds will not protect you from UV exposure. The daily newspaper or your smartphone app will provide the details of UV alerts to assist you with your sun protection requirements each day.
In order to prevent harmful effects of the sun we suggest that you consider:
- Broad brimmed hat, sun screen, long sleeved clothing and sun glasses
- Utilizing shade and indoor viewing areas
- Drink plenty of water. Alcohol and soft drinks will not provide adequate re-hydration.
Responsible Service of Alcohol
In conjunction with Liquor Licensing Victoria and The Victoria Police, The Melbourne Racing Club staff and management are committed to Responsible Service of Alcohol (RSA) initiatives. All bar and restaurant service staff hold a current RSA certificate and will not serve intoxicated patrons. Patrons that are deemed quarrelsome or intoxicated will be escorted to chill out areas, staffed by competent professionals.
In the event of an emergency, we have strategically placed "Emergency Markers" around the venue. If you are reporting an emergency, please look for one of the green and white signs closest to your location and quote the letters and numbers displayed. These signs have been mapped out by emergency services via GPS, and will ensure the quickest possible response.